Evaluation of transferable skills gained during its completion Assignment

Evaluation of transferable skills gained during its completion - Assignment Example This is termed as view of quality. In the gap based view of quality, the quality can be achieved by overcoming the customer perceptions. In case of certain products, the quality is related to certain pre-defined standard level. Conformance to a standard or specification is treated as quality. The customer perceptions are mainly related to the pre-defined quality standards. By minimising the errors on product and service, the quality standards can be achieved, â€Å"From a production/operations point of view, customer satisfaction is about monitoring the quality of delivery of the product and service, the aim being to minimise production errors so saving money and making customers happy.† (Customer satisfaction 2009). Quality and customer satisfaction are closely related. In order to ensure customer satisfaction, quality is an essential factor. In order to measure the customer satisfaction, the examination of the complaints from the customers is an adoptable way. Customer satisfaction is a multidimensional concept. Customer satisfaction and service quality are closely related even though they are independent factors. Thus an increase in the quality level should increase the degree of customer satisfaction. Customer satisfaction is the mostly adopted tool for business growth and it is greatly related to factors such as quality and production measurement. The changes in the operational performance and product quality are mainly aimed at improving the degree of customer satisfaction towards them. Customers are the driving force in any business. To enhance the customer satisfaction continuous improvement in the quality level is required for the business. Process service and work environment are subjected to the quality concept. For balancing the needs of customers quality is an essential element. While producing high quality products and services, customer

Hematocellular carcinoma-Liver cancer Essay Example | Topics and Well Written Essays - 1250 words

Hematocellular carcinoma-Liver cancer - Essay Example The cells of the liver, hepatocytes, compose about 80% of the liver. The other 20% of the liver is occupied by bile ducts, cells which specialize in storing fat and blood vessels. It is the hepatocytes which can become cancerous and thus give rise to the type of liver cancer that this discussion is based on. In patients who are diagnosed with liver cancer, virtually all of them will die within the first year following their diagnosis. Globally, hepatic cellular carcinoma is the fifth most common form of cancer but one of the deadliest forms. The occurrence of liver cancer tends to be most prominent in parts of Africa and Asia. In fact, about 75% of those with hepatic cellular carcinoma, originate from those areas of the world while only 25% of patients diagnosed with hepatic cellular carcinoma will reside in Europe or North America. One of the leading causes of liver cancer originating from the hepatocytes, is hepatitis B or C. Hepatitis B and C. is an infection of the liver which is normally transmitted through sexual contact or exchange of blood. The epidemiology of liver cancer is as follows: â€Å"In the U.S. the highest frequency of liver cancer occurs in immigrants from Asian countries, where liver cancer is common. The frequency of liver cancer among Caucasians is the lowest, whereas among African-Americans and Hispanics, it is intermediate. The frequency of liver cancer is high among Asians because liver cancer is closely linked to chronic hepatitis B infection†(Medicine.net, 2008). In these areas of higher occurrences of liver cancer, men are much more likely to be diagnosed with the disease than women and those who have been infected with Hepatitis B are also much more likely to present with hepatic cellular carcinoma. As we know, one of the main causes of cancer is viral infection. Hepatitis B. is caused by the HBV virus and HCV is caused by the hepatitis C. virus. These